Public sector oil marketing companies—including IndianOil (Indane), Bharat Petroleum (Bharatgas), and Hindustan Petroleum (HP Gas)—have issued an urgent directive for domestic gas consumers across India. All domestic LPG connection holders who have pending verification must complete their Aadhaar-based biometric e-KYC before August 16, 2026.
Failing to meet this deadline can pause government subsidy transfers under the PAHAL (DBTL) scheme. Furthermore, unverified connections may face temporary delays during online booking or be billed at commercial, non-subsidized rates.
This comprehensive guide details the LPG gas cylinder e-KYC process, eligibility criteria, required documents, step-by-step mobile verification methods, and official direct application links.

LPG Gas Cylinder e-KYC: Quick Overview
For quick reference, the table below summarizes the key details regarding the LPG gas e-KYC mandate.
| Category | Key Details |
| Mandate Name | LPG Aadhaar-Based Biometric e-KYC Verification |
| Issuing Authorities | Ministry of Petroleum & Natural Gas (MoPNG), IOCL, BPCL, HPCL |
| Mandatory Deadline | August 16, 2026 |
| Beneficiary Coverage | All domestic LPG consumers (PMUY & Non-PMUY connection holders) |
| Verification Modes | Mobile App (Face Scan), Delivery Person (Handheld Biometric), Gas Distributor Visit |
| Official Apps Needed | Aadhaar FaceRD + Respective Oil Company App (IndianOil ONE / Hello BPCL / HP PAY) |
| Primary Penalty | Pause of DBTL Subsidies & Connection Hold |
| Official Portal | MyLPG.in Portal |
What is the LPG Gas Cylinder e-KYC Mandatory Scheme?
The Ministry of Petroleum and Natural Gas introduced mandatory e-KYC verification to eliminate duplicate, ghost, or commercial misuse of domestic subsidized gas connections. Public sector oil marketing companies use Aadhaar biometric authentication to ensure that genuine consumers receive direct financial benefits.
When you complete your e-KYC, your gas company links your Aadhaar biometric profile directly with your 17-digit LPG consumer ID. Consequently, this process prevents illegal cylinder diversions and secures your active status in the government database.
Why Is August 16, 2026, Important?
The oil marketing companies set August 16, 2026, as the strict compliance date for updating pending biometric profiles. Although distributors started collecting e-KYC data earlier in the year, thousands of domestic households still have unverified profiles.
Eligibility Criteria for LPG e-KYC
Understanding your eligibility helps you determine whether you need to take immediate action before the deadline.
Who MUST Complete e-KYC?
- Unverified Active Consumers: Any domestic gas customer who has never completed Aadhaar biometric verification with their distributor.
- PMUY Beneficiaries: All Pradhan Mantri Ujjwala Yojana connection holders who have pending annual verification.
- Consumers Receiving Notices: Anyone who received an SMS, WhatsApp alert, or physical notification from IndianOil, Bharatgas, or HP Gas.
Who DOES NOT Need to Do It Again?
- Already Verified Households: If your distributor already captured your fingerprint or facial scan within the last 12 months, your status remains active. You can verify this status inside your provider’s official app.

Documents Required for LPG e-KYC
You do not need extensive paperwork to update your e-KYC. However, keeping the following items ready ensures a fast, error-free process:
- 12-Digit Aadhaar Card Number (linked with your active mobile number).
- 17-Digit LPG Consumer ID (printed on your gas passbook/subscription voucher).
- Registered Mobile Number (RMN) to receive OTPs during login.
- Gas Consumer Passbook (for offline distributor visits).
How to Complete LPG Gas e-KYC Online (Step-by-Step)
You can complete your Aadhaar face-authentication e-KYC from home using your smartphone. Follow these steps carefully to ensure successful submission.
Phase 1: Download the Mandatory Utility Apps
Before opening your gas app, you must install the official background authentication tool provided by UIDAI.
- Open the Google Play Store or Apple App Store on your phone.
- Search for Aadhaar FaceRD (Early Access) by UIDAI.
- Click Install.Note: The Aadhaar FaceRD app works as a background system utility; it does not display an openable home screen icon.
Phase 2: Complete Face Scan Authentication in Your Gas App
For Indane Gas (IndianOil) Consumers
- Download and open the IndianOil ONE app.
- Tap Sign Up / Log In using your registered mobile number.
- Tap the Top-Left Menu (Three Lines) and select My Profile.
- Scroll down to the e-KYC section and tap Re-KYC.
- Check the Aadhaar consent box and tap Face Scan.
- The app will launch the camera via the FaceRD engine. Align your face within the frame, blink when prompted, and hold still.
- Upon successful scan, click Submit.
For Bharatgas (BPCL) Consumers
- Download and log into the Hello BPCL app.
- Select LPG Services from the dashboard.
- Click on Complete e-KYC or Aadhaar Verification.
- Enter the OTP sent to your registered mobile number.
- Grant camera permissions to initialize the Aadhaar FaceRD process.
- Hold your camera steadily in front of your face until the green checkmark appears.
- Submit the form to receive your transaction reference ID.
For HP Gas (HPCL) Consumers
- Download and open the HP PAY app.
- Log in with your mobile number and navigate to LPG / My Account.
- Select Aadhaar e-KYC.
- Enter your 12-digit Aadhaar number to verify authorization.
- Tap Capture Face to trigger the UIDAI face authentication camera.
- Complete the facial recognition process and tap Submit.

Alternative Offline Methods to Complete e-KYC
If you face technical issues or do not own a smartphone, you can complete your verification using two simple offline methods:
Method 1: At the Time of Cylinder Delivery (Doorstep)
Most delivery personnel carry handheld biometric terminals or smartphone-based FaceRD scanners.
- Inform the delivery executive that you want to complete your LPG e-KYC.
- Provide your Aadhaar number.
- Scan your thumb on their biometric device or complete a quick facial scan on their smartphone.
- You will instantly receive an confirmation SMS on your registered number.
Method 2: Visiting Your Local Gas Distributor
- Visit your local gas agency office during working hours.
- Carry a photocopy of your Aadhaar card, your gas passbook, and your registered mobile phone.
- Request the operator for biometric e-KYC.
- Place your finger on the desktop scanner or complete a live photo verification.
Official Portal & Application Links
Use only official portals to submit your Aadhaar information safely. Avoid third-party unverified sites.
| Service Provider | Official Portal Link | Official Android App |
| Central LPG Portal | MyLPG.in Official Portal | — |
| IndianOil (Indane) | IOCL Portal | IndianOil ONE App |
| Bharat Petroleum | ebharatgas Portal | Hello BPCL App |
| Hindustan Petroleum | myHPgas Portal | HP PAY App |
| UIDAI Authentication | PMUY e-KYC Guide | Aadhaar FaceRD App |
நினைவில் கொள்ள வேண்டிய முக்கிய தேதிகள்
Keep these timeline benchmarks in mind to avoid service disruptions:
- Notice Issued: Early 2026 (Phase-wise alerts initiated by OMC distributors).
- Final Deadline for e-KYC: August 16, 2026.
- Subsidy Verification Review: August 17, 2026 onwards.

How to Check Your LPG e-KYC Status Online
You can verify whether your e-KYC application was approved by following these simple steps:
- Visit the MyLPG.in Portal and select your specific provider (Indane, Bharatgas, or HP Gas).
- Log into your account using your registered credentials.
- Navigate to View Consumer Profile or Aadhaar Status.
- Look for the status line:
- Green Checkmark / “KYC Status: Verified”: Your e-KYC is active and complete.
- Yellow/Red Warning / “KYC Status: Pending”: You must complete the face scan or visit your distributor before August 16, 2026.
முடிவுரை
Completing your LPG gas cylinder e-KYC before the August 16, 2026 deadline is crucial to keeping your gas connection active and ensuring uninterrupted direct benefit transfer (DBTL) subsidy payouts. By using the Aadhaar FaceRD app alongside your provider’s official application, you can execute the entire process from home in less than five minutes. Alternatively, you can request your delivery agent to scan your biometrics at your doorstep. Ensure you complete this verification early to prevent last-minute server congestion or booking holds.
Disclaimer: This article is published for general informational and educational purposes only. Information is compiled from official announcements by public sector oil marketing companies (IOCL, BPCL, HPCL) and government portals. Consumers should use only official mobile applications or visit authorized LPG distributors to submit sensitive personal data like Aadhaar numbers.


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