The dream of financial independence for the women of Tamil Nadu took a significant leap with the launch of the Kalaignar Magalir Urimai Thogai (KMUT) scheme. For millions, that monthly credit of ₹1,000 isn’t just a number; it is the freedom to buy medicines without asking, the ability to pay a child’s school fee on time, or simply a cushion for household emergencies.
However, as we move through 2026, a common whisper in many neighborhoods remains: “I applied, but I haven’t received the money yet.” If you are one of those women—or if you are trying to help a mother, sister, or neighbor who is eligible but still waiting—this guide is for you.
The Long Wait: Why Many Are Still Without the ₹1,000 Support
It is frustrating to see others receive their SMS alerts on the 15th of every month while your bank account remains silent. The Tamil Nadu government has already brought over 1.15 crore women into the fold, and recently added another 17 lakh beneficiaries in the second phase. Yet, a large gap remains.
Before we dive into how to fix the problem, it’s important to understand why the delay might be happening. The system is automated and cross-references data with multiple departments. If even one small detail doesn’t match, the application hits a roadblock.

Common “Hidden” Reasons for Rejection
The Aadhaar-Bank Linkage: This is the #1 culprit. Your bank account must be linked with Aadhaar (NPCI mapping) for the Direct Benefit Transfer (DBT) to work. If your account is “dormant” or hasn’t been used in six months, the payment will bounce.
The “Head of Family” Confusion: The scheme strictly allows only one woman per ration card. If two sisters-in-law or a mother and daughter-in-law applied from the same card, the system might reject both or pick only one based on the “Head of Family” status.
Income and Asset Filters: The government uses data from the TNEB (Electricity Board) and the Transport Department. If your household consumes more than 3,600 units of electricity per year or owns a four-wheeler (car/jeep), the system automatically flags the application as ineligible.
The “Income Tax” Trap: Even if you don’t pay tax, if a family member linked to your ration card has filed an ITR (Income Tax Return) recently, the application may be set aside.
Don’t Lose Hope: The Government is Listening
The most important thing to know is that a “rejection” or “pending” status is not the end of the road. The Chief Minister has repeatedly stated that no eligible woman should be left behind. To ensure this, the state has set up a dedicated grievance redressal mechanism.
Up until recently, women had to visit the Revenue Divisional Officer (RDO) or stand in long queues at the Collectorate to file an appeal. But in 2026, the process has become much more streamlined and digital.
The Big Reveal: How to Raise Your Complaint Online
If you have waited long enough and believe you are eligible, it is time to take action. The Tamil Nadu government has launched a dedicated portal specifically for this purpose. You no longer need to depend on middlemen or keep checking with your local ration shop.
Introducing the KMUT Grievance Portal
The official link to raise your voice and track your application is: https://kmut.tnega.org/kmut-grievance
This portal is designed to be mobile-friendly and simple. It acts as a direct bridge between the applicant and the Tamil Nadu e-Governance Agency (TNeGA).

Step-by-Step Guide: How to File Your Complaint
Filing a complaint is a simple 5-minute process. Follow these steps carefully to ensure your appeal is registered correctly:
1. Initial Access and Verification
When you visit the portal, you will be asked for basic identification. This ensures that the person filing the complaint is the actual applicant.
- Enter your Name: As per your Aadhaar/Ration Card.
- Provide Family Head Name: This helps in cross-referencing your Ration Card details.
- Mobile Number: Ensure this is the number linked to your Aadhaar.
- Ration Card Number (Smart Card): This is the most crucial piece of information.
2. The OTP Check
Once you enter these details, click on “Get OTP.” You will receive a 6-digit code on your mobile. Enter this to enter the grievance dashboard. This step is vital for security and prevents unauthorized people from messing with your application.
3. Choosing the Right Grievance Category
The portal will ask you to select the nature of your problem. Usually, you will see options like:
- “Applied but no response”: You submitted the form but never got an SMS confirming rejection or approval.
- “Got SMS but no money”: You received a message saying you are eligible, but the ₹1,000 hasn’t hit your bank account.
- “Rejected wrongly”: You received a rejection SMS, but you believe the reason (like income or land ownership) is incorrect.
- “Other reasons”: For specific issues like bank account changes or mobile number updates.
4. Uploading Supporting Evidence
In some cases, the portal might allow you to upload a photo or a document. For example, if you were rejected for “excess land” but you have documents proving otherwise, keeping a scanned copy of your Patta/Chitta is helpful
What Happens After You File the Complaint?
Once you hit “Submit,” you will receive a Grievance ID. Do not lose this! You can use this ID to check the status of your complaint on the same portal later.
Your complaint is sent to the Revenue Department officials. They will physically or digitally re-verify your data.
- If it was a technical error (like a wrong bank account number), they will update it.
- If it was a data error (like wrong electricity bill data), they will correct it.
- If you are found eligible, you will start receiving the money from the next cycle, and in many cases, arrears (back-pay) for the missed months are also credited.
Tips for a Successful Appeal
Check your Bank Status first: Before complaining, go to your bank and ask, “Is my account active for DBT?” Many times the government sends the money, but the bank sends it back because the account is inactive.
Verify your Ration Card: Make sure your name is listed as the ‘Head of Family’ or the wife of the Head of Family.
Be Patient but Persistent: The re-verification process can take 15 to 30 days because it involves manual checking by local officials.
Conclusion: Empowering Every Home
The Kalaignar Magalir Urimai Thogai is a landmark scheme, but with a population as large as Tamil Nadu’s, technical glitches are bound to happen. The government has provided the tool—the KMUT Grievance Portal—but the responsibility to use it lies with us.
If you are a woman who has been overlooked, do not feel discouraged. Use the portal, provide the right details, and claim what is rightfully yours. Every ₹1,000 counts in building a stronger, more independent life.


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